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How to Configure Email Notifications for Alerts in nVision

Aleksander Olszowski
  • Updated

nVision can send email notifications when a specific event occurs, for example when a device stops responding or a monitored parameter exceeds a defined threshold.

1. Configure the mail server

  1. In the nVision console, go to the "Main" tab.
  2. Select "Options", and then open the "Actions" tab.
  3. Open the "Email" action configuration.
  4. Enter the return address.
  5. If messages are to be sent through an external SMTP server, enable the appropriate option and provide:
    1. SMTP server address
    2. Port number
    3. Username
    4. Password or MS OAuth2 authorization
  6. Save the settings.

2. Create an email action

  1. From the main menu, select "Tools", and then "Manage Actions".
  2. Click "Add Action".
  3. Enter a name for the action and select "Email" as its type.
  4. Enter the recipient's email address.
  5. Set the subject and message format.
  6. Click "Test" to verify that the configuration works correctly.
  7. Complete the wizard and save the action.

3. Assign the action to an alert

Open the alert management window and create a new alert or edit an existing one. Select the event that should trigger the notification, and then assign the previously created email action.

After saving the configuration, nVision will send a message whenever the conditions defined in the alert are met.

What should you check if the message was not sent?

Verify the SMTP server address, port number, login credentials, and return address. Also make sure that the nVision server can connect to the mail server and that the message has not been blocked by a spam filter.